The Wynn Gets a 2nd Chance

Last year I went to Vegas for a girls trip and we stayed at the Wynn.  Our experience was absolutely terrible, from maintenance issues, to bad food and poor service.  You can read all the details here:

After we got back last year, I immediately went to work writing and sending the Wynn a letter about our experience.  Within a few days, I received a call back from guest services, and the Wynn decided to comp our rooms.

Just last week, my husband and I gave the Wynn a second chance.  I certainly didn’t have high expectations this time based on the past experience.  However, we were pleasantly surprised and the experiences were day and night.

We had a great time at the Wynn.  The service and food were excellent.   We definitely recommend grabbing launch at the Country Club Grill for a great view of the golf course and excellent food.  My husband said it was the best burger he ever had and it was the best French dip sandwich I ever experienced.

All in all the Wynn was top notch.  I would definitely recommend it after this past experience.

Leave a comment

Filed under Consumer Reviews, Hospitality

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s