The Wynn Gets a 2nd Chance

Last year I went to Vegas for a girls trip and we stayed at the Wynn.  Our experience was absolutely terrible, from maintenance issues, to bad food and poor service.  You can read all the details here: https://consumergoods.wordpress.com/2009/02/24/the-wynn-not-all-it-is-cracked-up-to-be/

After we got back last year, I immediately went to work writing and sending the Wynn a letter about our experience.  Within a few days, I received a call back from guest services, and the Wynn decided to comp our rooms.

Just last week, my husband and I gave the Wynn a second chance.  I certainly didn’t have high expectations this time based on the past experience.  However, we were pleasantly surprised and the experiences were day and night.

We had a great time at the Wynn.  The service and food were excellent.   We definitely recommend grabbing launch at the Country Club Grill for a great view of the golf course and excellent food.  My husband said it was the best burger he ever had and it was the best French dip sandwich I ever experienced.

All in all the Wynn was top notch.  I would definitely recommend it after this past experience.

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Filed under Consumer Reviews, Hospitality

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